As a premier property management company based in Lewisville, TX, the NE Property Management team brings more than 30 year’s industry experience to your doorstep. Our specialty is in multi-family residential, senior living and commercial property management. We take pride in our ability to effectively manage the business of real estate by catering to our residents. Our direct involvement with the day-to-day activities of our properties, coupled with our expert knowledge and outstanding commitment to service, uniquely positions us as a premier concierge and hospitality company. This level of proactive management enables owners to maintain their profitability while watching their investment increase in value over time.  

NE Property Management is a great place to work, your opportunity to learn, collaborate and excel is virtually unlimited. Your contributions have a direct impact on the continued success of NE Property Management.  We work hard to keep the outstanding reputation earned by NE Property Manangement employees. This means we are hiring the best and the brightest. We are committed to being the employer of choice in the Property Management industry and we back this up with extensive training, professional development, and a comprehensive benefits package.


If this sounds like the kind of place you want to work, please contact us by applying for one of the positions below or to find out about additional opportunities, please visit our Contact Us Page.

For current employees: Employee Referral Reward Program

Help Desk Support Specialist
Corporate Location: Lewisville, Texas 75057 Type: Full Time
Job Description

We offer competitive compensation with an excellent benefits package commensurate with experience. All interested and qualified applicants please apply online.

Qualifications and Abilities:

  • 2+ years of experience as a Help Desk Specialist or higher position.
  • Computer Science/Management Degree from a 4 year accredited university.
  • Advanced understanding and ability to support MicroSoft Windows platforms and Mac platforms.
  • Ability to easily walk, stand, climb steps, crouch and/or bend.
  • Ability to identify and resolve complex issues.
  • Excellent oral and written communication skills and interpersonal skills with the ability to communicate well with management and employees.
  • Effective participation in team environment.
  • Positive attitude and professional customer service skills.

Job Summary

Responsible for providing technical assistance and support, related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.

Primary Responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone with the ability to solve problems remotely.
  • Write training manuals.
  • Train computer users.
  • Maintain daily performance of computer systems.
  • Respond to email messages for customers seeking help.
  • Ask questions to determine nature of problem.
  • Walk customer through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Clean up computers and reset and get them ready for new employees.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install computer peripherals for users.
  • Follow up with customers to ensure issue has been resolved.
  • Run reports to determine malfunctions that continue to occur.
  • Installing OS, connecting printer and/or any other softwares as needed.
  • Up to 25% travel required.

Working Conditions:

· Duties required physical abilities such as repetitive hand and finger motion, sitting, standing, walking, as well as extending hands and arms in work areas.

· The individual is required to walk and move around the office and constantly operate a computer and other office machinery, etc.

· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.


All employees and applicants are provided equal employment opportunities (EEO) for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.